5 Benefits of Using AI Chatbots on Self-Service Portals
AI Chatbots: Understanding the Benefits and Limitations Additionally, AI chatbots may experience technical issues, such as bugs, glitches, or downtime, that can disrupt the service and frustrate the customer. These issues must be carefully considered and managed to avoid potential lawsuits, fines, or penalties. Naturally, chatbots provide yet another mode of reaching out to your …
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